Here's how to upload a perfect image or graphic for your engraving:

Images: All images are acceptable. Please ensure the file is sharp and well-exposed.

Black and white graphics only: The file must not contain any colors or shades of gray - only clear, sharp black lines on a white background.

High quality: The lines should be clean and clearly visible, without blurred edges.

Possible file formats: PNG JPEG PDF

Simply upload the image or finished graphic with your order - we'll take care of the rest! If the graphic isn't perfect, we'll digitally optimize it for the best possible engraving result.

*Please note that we need to upload the image in ChatGPT format to convert it into a FineArt image.

Examples:

Do's for taking pictures:
 ✔️ Choose a sharp and well-exposed photo
✔️ Use the file formats mentioned above for best results

Do's for uploading existing graphics:
 ✔️ Choose sharp, high-contrast graphics in black and white
✔️ Make sure the lines are clearly and cleanly separated.
✔️ Use the file formats mentioned above for best results

Don'ts for existing graphics:
 ❌ Avoid colored graphics or those with multiple shades of gray.
❌ Do not use blurry graphics
❌ Avoid images with blurred edges or pixel artifacts.

Important questions and answers

Unfortunately, not all files work. For our system to clearly detect the lines, the file must have a clear separation between black and white.

Necessary:
Only black and white, no colors or shades of gray.
Sharp, clear lines, without blurred transitions
High image quality so that we can convert the graphics cleanly.

Please ensure your file meets these requirements before uploading it with your order. If necessary, you can also contact us beforehand!

Unfortunately, this is not yet possible via the regular upload function in the order process.
 If you have a vector or EPS file, simply contact our customer service beforehand via WhatsApp or email. Send us the file by email, and we'll check it for you. We'll then explain everything else about the order personally! 😊

You can always find the shipping time for your piece of jewelry directly on the product page. We usually engrave your jewelry within 24 hours on weekdays and then ship it immediately on the following business day.

Of course, we also engrave the back of your piece of jewelry! You can usually design the back in our engraving configurator exactly the same way as the front.

You can easily upload your photo directly with your order during the configuration process.

We engrave directly into the material with a precision diamond - colorless, durable, and unique. For us, this technique is one of the most exquisite engraving methods. Unlike laser engraving, diamond engraving is tactile and gives your piece of jewelry a special depth.